Shipping policy

We’re excited for you to experience the best of Kollagen Lab, and we’ll do our best to deliver your order quickly, safely, and securely.

1. Processing Time

Orders are typically processed within 2–4 business days after payment has been confirmed. Once your order has been shipped, you will receive a shipping confirmation email with your tracking details.

2. Shipping Options

We currently ship to the United States, the United Kingdom, and many international destinations.Shipping rates and estimated delivery times are calculated at checkout based on your shipping destination and selected delivery method.

3. Track Your Order

Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your shipment every step of the way until it arrives at your doorstep.